This Privacy Policy explains how Wekthor, s.r.o. (“we”, “us”, or “our”) processes information when you use Meridia, a mobile language learning application.
Meridia means the mobile application listed on the Apple App Store as Meridia: 3D Language Learning.
1. Data Controller
The data controller is:
Wekthor, s.r.o.
Roháčova 145/14, Žižkov (Praha 3), 130 00 Praha
info@wekthor.com
2. Summary
Meridia is a language learning app. We do not show third-party ads and we do not sell personal data.
We only process information needed to provide the app, manage subscriptions, restore purchases, save progress, improve the app, fix bugs, prevent abuse, and provide support.
3. Information We May Process
App usage and progress data
- learning progress;
- completed lessons;
- unlocked areas;
- selected language settings;
- app settings;
- basic in-app events, such as lesson completion or feature usage.
Subscription and purchase data
- subscription status;
- purchased product identifier;
- transaction status;
- purchase validation data from Apple or StoreKit;
- renewal, cancellation, expiration, or refund status where available.
Device and technical data
- app version;
- operating system version;
- device type or model;
- crash logs;
- diagnostic data;
- technical identifiers needed to operate the app.
User identifier
- an app-generated user ID or similar identifier;
- identifiers stored locally, in iCloud Keychain, or in backend systems to restore access or progress.
Support data
- your email address if you contact us;
- your message content;
- technical information needed to answer your request.
4. Information We Do Not Intentionally Collect
We do not intentionally collect payment card details, precise location, contacts, photos, microphone recordings, health data, government ID data, or data for third-party advertising.
5. How We Use Information
- to provide the app;
- to unlock subscribed content;
- to validate subscriptions;
- to restore purchases;
- to save or restore learning progress;
- to improve lessons, features, and usability;
- to fix bugs and crashes;
- to prevent fraud or misuse;
- to provide customer support;
- to comply with legal obligations;
- to keep the app secure.
6. Legal Basis Under GDPR
If GDPR applies, we process personal data under these legal bases:
- Contract: to provide the app, paid features, subscriptions, purchase restoration, and support.
- Legitimate interests: to improve the app, fix bugs, prevent misuse, maintain security, and understand basic app usage.
- Consent: where consent is required for optional analytics or similar features.
- Legal obligation: where processing is needed to comply with law, accounting, consumer protection, or lawful requests.
7. Apple and Payments
Subscriptions and payments are handled by Apple through the App Store. We do not receive your full payment card details.
Apple may provide the app with information needed to confirm whether your subscription is active and to unlock paid content.
8. Third-Party Service Providers
We may use trusted service providers to operate the app, including Apple, App Store, StoreKit, iCloud services, hosting providers, database providers, analytics providers, crash reporting providers, purchase validation providers, or customer support tools.
Current providers: Google, Firebase
9. International Transfers
Some providers may process information outside your country, including outside the European Economic Area. Where required, we rely on lawful transfer mechanisms such as adequacy decisions, standard contractual clauses, or other safeguards.
10. Data Retention
We keep information only as long as reasonably needed for the purposes described in this Privacy Policy.
- local app data: until you delete the app or clear app data;
- progress and app-generated user ID: while needed to provide progress backup or restore features;
- subscription records: while needed to validate access, prevent fraud, handle support, and meet legal obligations;
- analytics data: 3 years;
- crash logs: 3 years;
- support emails: 3 years.
11. Data Deletion
You may request deletion of personal data by contacting us at info@wekthor.com.
Some data may be stored only locally on your device. Deleting the app may delete that local data. Deleting data may reduce or remove our ability to restore progress or provide support.
12. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, receive a portable copy of your data, withdraw consent, or lodge a complaint with a data protection authority.
To exercise your rights, contact us at info@wekthor.com.
13. Children
Meridia is not intended for children under 12 without parental or guardian consent. We do not knowingly collect personal data from children under that age.
If you believe a child has provided us personal data, contact us and we will take appropriate steps.
14. Security
We use reasonable technical and organizational measures to protect information. However, no app, device, server, network, or storage system can be guaranteed to be completely secure.
15. No Sale of Personal Data
We do not sell personal data and we do not use personal data for third-party advertising.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users, such as updating this page or providing notice in the app.
17. Contact
For privacy questions or requests, contact:
Wekthor, s.r.o.
Roháčova 145/14, Žižkov (Praha 3), 130 00 Praha
info@wekthor.com